The following general returns policy is applicable to all items sold on TIMESHOPEE.com
In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:
a. Was delivered in a physically damaged condition
b. Has missing parts or accessories
c. Is different from what was ordered
d. “Some items may not be eligible for return if you “no longer need it” (including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered).
Products marked as “non-returnable” on the product detail page cannot be returned.
Such products are to be returned within 03 days from the delivery date. If buyer defaults in returning the product in stipulated time then TIMESHOPEE.com shall not be liable for refunds or replacements.
Refunds or Replacements against the products shall be as per Buyer’s choice subject to the laid down policies of TIMESHOPEE.com.
The refunds or replacements shall be processed within 07 working days on receipt of the product.
All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you. Refer to instructions to return items against each category. We may reject the return pickup if the items are not returned according to the policy mentioned against each category items may be eligible for replacement.
If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. TIMESHOPEE.com shall not be liable in any manner for any misuse or usage of such information.