At Timeshopee.in, we strive to provide spiritually significant, ethically sourced, and high-quality religious products. Due to the sensitive, sacred, and often personalized nature of many of our items, we follow a strict no-nonsense return and refund policy to maintain purity and authenticity.
By placing an order with us, you agree to the terms mentioned below.
You may request a return within 3 calendar days of receiving your order only under the following conditions:
The item is physically damaged at the time of delivery
The item is defective or unusable
You have received an incorrect product
Return requests submitted after 3 days of delivery will be automatically rejected, regardless of the reason.
To be eligible for return consideration, you must share the following:
A continuous unboxing video (no cuts or edits), showing:
The sealed package being opened
The issue clearly visible
Clear photos of:
The damaged/incorrect product
The packaging, including the shipping label
Return requests without valid unboxing video and photographic evidence will be strictly rejected.
The following categories are not eligible for return or refund due to health, spiritual energy, hygiene, or customization concerns:
| Category | Examples | Reason |
|---|---|---|
| Energized Spiritual Products | Yantra, Mala, Rudraksha, Jadi Booti | Spiritually activated; cannot be reused |
| Natural Products | Roots, feathers, herbs, animal-origin items | Unique, ritual-based and perishable |
| Edible & Consumables | Prasad, powders, herbal oils, dhoop, bhasma | Hygiene cannot be guaranteed post-delivery |
| Customized or Handmade Items | Personalized or engraved items | Made specifically for the buyer |
| Precious Metals | Silver/gold items like pendants, bracelets | High-value and irreplaceable |
| Personal Care Products | Soaps, creams, body oils | Health and hygiene concerns |
| Discounted/Sale Items | Flash sale, combo offers, discounts | Final sale at time of purchase |
| Digital Goods | Gift cards, consultations, blessings | Non-revocable once delivered |
If your return request is approved:
You must self-ship the product to our return address.
Share a photo of the courier receipt with tracking ID.
The product must reach us within 7 working days of approval.
After receiving the item:
We will inspect it for condition, completeness, and originality.
If everything is in order, a refund will be processed to your original payment method.
Used, tampered, or incomplete items will not be refunded.
⚠️ Reverse pickup is not available. Return shipping must be arranged and paid by the customer. Timeshopee.in is not responsible for damage or loss in transit.
Inspection: Up to 3 business days after we receive the item
Processing: Up to 10 business days after inspection
Total Time: Up to 13 business days from the date we receive your return
If you do not receive your refund within 15 business days of approval, WhatsAPP us +9192300-95000
We do not offer direct product exchanges. If your return is approved, kindly place a new order separately.
Returns without prior written approval will be rejected and discarded without notice.
Repeated or suspicious return behavior may result in account suspension or blacklisting.
This policy becomes legally binding once your order is placed.
Thank you for understanding and supporting the spiritual integrity of Timeshopee.in.